DHX Cargo
Shipping Policy
Everything you need to know about how we ship your orders from China to your doorstep worldwide.
✈️ Overview
DHX Cargo ships goods from China to over 50 countries worldwide. We offer multiple shipping methods depending on your cargo size, urgency, and destination. All shipments are fully tracked and come with complete customs documentation.
📦 All delivery timeframes are estimates and may vary based on destination country, customs clearance times, local carrier conditions, and force majeure events.
🚚 Shipping Methods & Estimated Delivery Times
| Shipping Method |
Estimated Time |
Best For |
Duties Included |
| Express Freight | 3 – 7 days | Urgent, small orders | Depends on route |
| Air Freight DDP | 14 – 25 days | Medium cargo, worldwide | Yes (DDP) |
| Sea Freight DDP | 35 – 65 days | Bulk orders, cost-saving | Yes (DDP) |
| Railway Freight | 15 – 20 days | China to Europe | Negotiable |
| Truck Freight | Varies | Overland routes | Negotiable |
| Amazon FBA | 7 – 15 days | Amazon sellers | Included |
✈️ Air Freight: 14 – 25 days depending on destination country and airline schedules.
🚢 Sea Freight: 35 – 65 days depending on destination port and local customs processing.
📍 Delivery Coverage
We deliver to 50+ countries worldwide from our Guangzhou warehouse. Key regions include:
- North America — USA, Canada, Mexico
- Europe — UK, Germany, France, Italy, Spain, Belgium, Netherlands, Poland, and more
- Africa — Nigeria, Ghana, South Africa, Ivory Coast, Senegal, Cameroon, Ethiopia, and more
- Middle East — UAE, Saudi Arabia, Qatar, Kuwait, Jordan
- Asia Pacific — Australia, India, Japan, South Korea, Hong Kong
- South America — Colombia, Brazil, Argentina, Peru, Chile
📝 Customs & Duties
DHX Cargo offers DDP (Delivered Duty Paid) shipping on most routes — meaning all import duties and taxes are included in your shipping cost. No surprise fees at customs.
- DDP available on Air and Sea Freight routes
- Full customs documentation provided with every shipment
- CHF and FCC certified — verifiable documents included
- For non-DDP shipments, the receiver is responsible for local duties
🔒 Order Processing
- Orders are processed within 1–3 business days after payment confirmation
- Goods are inspected and repacked at our Guangzhou warehouse before dispatch
- 30 days of free warehousing available for multi-supplier consolidation
- A tracking number (e.g. DHX-2026-XXXXXXXX) is shared via WhatsApp once shipped
📦 Shipment Tracking
Every DHX Cargo shipment comes with real-time tracking. Track your order at:
https://dhxcargo.com/track
You can also contact us on WhatsApp at any time for an update on your shipment status.
⚠️ Lost or Damaged Shipments
- DHX Cargo professionally repacks all goods before shipping to prevent damage
- Cargo insurance is available on request — please ask when booking
- In the event of loss or damage, contact us within 7 days of expected delivery date
- We will work with the carrier to initiate a claim and resolve the issue